Terms and conditions

These terms apply to all tuition contracts between Lernkiste Hochfeld, owner Emre Doğan, Wanheimer Straße 118, 47053 Duisburg ("the centre") and the parent or guardian registering a pupil ("the customer"). Differing terms of the customer do not apply unless the centre agrees to them in text form.

An enquiry made through the website, by telephone or in person is not yet a contract. The contract is formed when the customer signs the registration form at the centre and the centre confirms the place in text form, or when the centre confirms an enrolment agreed remotely in text form.

The homework drop-in requires no contract. It is paid for on the day of attendance.

The centre provides learning support in small groups of no more than four pupils, in units of 90 minutes, in the subjects published on the website. The ZP10 examination group runs in units of 120 minutes from January to May.

The centre does not owe a particular improvement in marks or the passing of any examination. It owes the careful and professional delivery of the agreed lessons.

The prices published on the website apply. They are total prices; the centre charges no registration fee, no materials fee and no examination fee. Under § 19 UStG (small business rule) no VAT is shown.

The monthly fee is due in advance by the third working day of each month, by SEPA direct debit or in cash at the centre. For a second child of the same household the monthly fee is reduced by ten euros, and by a further ten euros for a third child.

The homework drop-in is paid for in cash on the day at eight euros per hour begun.

Before the contract is concluded, every pupil may attend a full week in a regular group free of charge. No fee is due for the trial week, whether or not an enrolment follows, and no registration is required for it.

The contract runs for an indefinite period. Either party may terminate it to the end of the following calendar month. Termination requires text form; an email or a note handed in at the centre is sufficient.

The right of both parties to terminate for good cause without notice remains unaffected. Good cause for the centre includes in particular repeated conduct that makes teaching the group impossible, and arrears of more than two monthly fees.

The centre closes during the North Rhine-Westphalian summer holidays for three weeks and between 24 December and 1 January. The monthly fee is calculated over the weeks in which teaching actually takes place, so no fee is charged for these closures.

If the centre has to cancel a lesson, it offers a replacement date or credits the lesson against the following month.

If a pupil misses a lesson, no refund is given. The pupil may make up the missed time free of charge in the homework drop-in within four weeks.

Where learning support is granted under §§ 28 (5) SGB II, 34 (5) SGB XII, 6b BKGG or 3 AsylbLG, the centre invoices the responsible authority directly to the extent covered by the decision. The customer pays nothing to the centre for that period.

The centre supports the customer in completing the application without charge. It gives no guarantee that the application will be granted; the decision lies with the responsible authority alone.

While an application is pending the centre demands no payment from the customer. If the application is refused, the published prices apply from the beginning of the month following receipt of the refusal notice. The customer may terminate the contract without notice within two weeks of receiving a refusal notice.

The customer ensures that the pupil arrives punctually and brings the necessary school materials, and informs the centre of learning difficulties, health conditions or medication that are relevant to the lessons.

The centre supervises pupils only during the booked lesson time and during the drop-in hours. It assumes no supervisory duty on the way to or from the centre or in the time before and after a lesson.

The centre is liable without limitation for injury to life, body or health and for damage caused intentionally or by gross negligence. In cases of slight negligence the centre is liable only for the breach of an essential contractual obligation, and then limited to the foreseeable damage typical of this kind of contract. Liability under the Product Liability Act remains unaffected.

Photographs of pupils are taken only with separate written consent from the parent or guardian, which may be withdrawn at any time for the future. Participation in the lessons does not depend on that consent in any way.

Personal data is processed only as described in the privacy policy on this website.

Contracts concluded on the premises of the centre carry no statutory right of withdrawal. Where a contract is concluded exclusively by distance communication — for example by telephone or email — consumers have a statutory right of withdrawal of fourteen days. The centre provides the required withdrawal instructions and the model withdrawal form in text form before such a contract is concluded.

German law applies. If the customer is a consumer, the mandatory consumer protection provisions of the state of their habitual residence remain unaffected.

Should individual provisions be or become invalid, the validity of the remaining provisions is unaffected.

The German version of these terms is binding. The English and Turkish versions are translations provided for convenience.